DAFORMFILLABLE.COM | DA FORM 5184 Fillable – Army Pubs 5184 PDF – DA FORM 5184, titled Consumer Complaint, is a vital document within the Department of the Army designed to address consumer grievances effectively. This form, active since May 1, 1999, is utilized to file complaints regarding services or products provided by entities associated with the Army. Here’s a comprehensive guide to understanding and using DA FORM 5184.
DA FORM 5184 – Consumer Complaint
| Form Number | DA Form 5184 |
| Form Title | Consumer Complaint |
| Form Date | 05/01/1999 |
| Form Proponent | G-9 |
Overview of DA FORM 5184
DA FORM 5184 serves as an official record for consumers to document their complaints concerning various services or products. It is a critical tool for maintaining accountability and ensuring quality within Army-related services.
Publication and Proponent
- Publication Number: DA FORM 5184
- Publication Date: May 1, 1999
- Proponent: G-9
Status and Accessibility
- Status: Active
- Footnotes: This form is only produced in electronic media.
Distribution and Classification
- Security Classification: Unclassified
- Distribution Restriction Code: A – Approved for public release; distribution is unlimited.
Form Identifiers
- Publication Identification Number (IDN): 990001
- Publication PIN: 053296
Purpose and Importance of DA FORM 5184
Addressing Consumer Issues
The primary purpose of DA FORM 5184 is to provide a standardized method for consumers to report issues or dissatisfaction with services or products. This form ensures that complaints are documented systematically and addressed appropriately.
Enhancing Service Quality
By utilizing this form, the Army can gather data on recurring issues and identify areas needing improvement. This process contributes significantly to enhancing the overall quality of services and products provided.
Ensuring Accountability
DA FORM 5184 promotes accountability by creating a formal record of consumer complaints. This record can be referenced in future evaluations and audits to ensure that appropriate actions were taken to resolve the issues reported.
How to Use DA FORM 5184
Filing a Complaint
When a consumer experiences a problem with a service or product, they should complete DA FORM 5184. This includes providing detailed information about the nature of the complaint, the service or product involved, and any steps taken to resolve the issue prior to filing the form.
Submission Process
Once the form is completed, it should be submitted through the appropriate channels as specified by the issuing authority. Electronic submission is often preferred due to the form’s electronic-only production.
Follow-Up
After submission, the complaint will be reviewed by the relevant department. The consumer may be contacted for further information or clarification. The department is responsible for investigating the complaint and taking necessary corrective actions.
Key Features of DA FORM 5184
Detailed Complaint Recording
DA FORM 5184 allows for comprehensive documentation of complaints. This includes specific sections for detailing the issue, identifying the product or service in question, and noting any previous attempts at resolution.
Electronic Accessibility
As an item produced solely in electronic media, DA FORM 5184 is easily accessible and can be filled out and submitted online, streamlining the complaint process and ensuring quicker responses.
Unrestricted Distribution
The form is unclassified and approved for public release, meaning there are no restrictions on its distribution. This ensures that all consumers have access to it whenever necessary.
Conclusion
DA FORM 5184 – Consumer Complaint is an essential tool for consumers to formally report issues related to Army services or products. Its structured approach ensures complaints are documented and addressed efficiently, contributing to improved service quality and accountability within the Army. By understanding how to use this form, consumers can effectively communicate their grievances and help drive continuous improvement in Army-related services.
Incorporating SEO best practices, this article aims to provide a comprehensive guide on DA FORM 5184. Whether you are a consumer seeking to file a complaint or a professional in the field, understanding the purpose and process of this form is crucial for ensuring effective resolution of consumer issues.
DA FORM 5184 Fillable – Army Pubs 5184 PDF DOWNLOAD
